Quest Diagnostic
Implementation Technician
Vital Edge Solutions, Inc Oct 2013 - Nov 2014
Help Desk Support Analyst
Serco Aug 2011 - Sep 2013
Help Desk Support Analyst
Cerner Corporation Nov 2010 - Aug 2011
Desktop Support Technician
Phoenix Health Systems Mar 2010 - Nov 2010
Help Desk Technician
Education:
University of New Orleans 2006 - 2014
Mcdonogh #35 Senior High 1985 - 1989
Mcdonogh 35 High School
Delgado Community College
University of New Orleans
Skills:
Windows 7 Microsoft Office 2003 Dns Tcp/Ip Groupwise Windows Vista Cisco Routers Outlook Oracle Dameware Computer Hardware Help Desk Support Software Installation Windows Xp Networking Printers Operating Systems Hardware Citrix Technical Support Troubleshooting Servers Microsoft Office Veterans Printer Support Internet Protocol Suite Domain Name System
Interests:
Collecting Antiques Exercise Home Improvement Reading Gourmet Cooking Sports The Arts Home Decoration Health Children Cooking Gardening Outdoors Electronics Education Crafts Fitness Music Movies Collecting Kids Medicine Civil Rights and Social Action Parenting Automobiles Travel Investing Traveling Politics
Languages:
English
Certifications:
Hdi Certification and Traning Hdi Csme, Inc., License 100297826 Support Center Analyst Support Center License 100297826
Supervisor Customer Service at Terminix, Communications Consultant at Verizon Wireless, Owner at Personal Solutions inc.
Location:
Tampa, Florida
Industry:
Consumer Services
Work:
Terminix - Tampa/St. Petersburg, Florida Area since Mar 2013
Supervisor Customer Service
Verizon Wireless since Oct 2009
Communications Consultant
Personal Solutions inc. since Jun 2009
Owner
Medco Health Solutions Aug 2007 - Sep 2009
Trainer
The Home Depot Sep 2003 - Aug 2007
National Programs Supervisor
Education:
Hillsborough Community College 2007 - 2009
US Air Force School of Medicine 1997 - 1999
Associate of Science (A.S.), Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
Biloxi High School
Raymond Brown, Tonya Turner, Donald Williams, Lisa Glover, Jacqulyn Johnson, Betty Jennings, Abdul Hines, Julia Rodriguez, Shaunette Bratton, Gregory Pheribo, Kevin Ayers