Ao Tours Austin
Director of Operations
Laundris Corporation
Vice President of Sales and Business Development
Binford & Associates
Service Operations Specialist
Intercontinental Hotels Group (Ihg) Apr 1, 2016 - May 2018
Director of Rooms
Omni Austin Hotel Dec 2014 - Apr 2016
Front Office Manager
Education:
Texas A&M University 2000 - 2006
Bachelors, Bachelor of Science, Tourism
R.l. Turner High School 1996 - 2000
Skills:
Hotels Hospitality Front Office Hospitality Management Hospitality Industry Customer Service Leadership Management Hotel Management Customer Satisfaction Hiring Team Building Banquets Rooms Division Process Scheduler Employee Relations Coaching Catering Training Guest Service Management Restaurants Cost Control Operations Management Microsoft Excel Microsoft Word Pre Opening Powerpoint Fine Dining Outlook Supervisory Skills Microsoft Office Menu Development P&L Opening Hotels Property Management Systems Scheduling Customer Relations Problem Solving Excel Word Convention Services Food Guest Recovery Micros Pre Opening Experience Time Management Income Statement Project Planning Recruiting