Accumula
Director of Enterprise Success
Lightspeed Hq Jul 2015 - Nov 2018
Global Support Manager - Escalations and Regional Manager at Lightspeed Pos
Lightspeed Hq Mar 2014 - Jul 2015
Support Manager
Lightspeed Hq Jul 2013 - Mar 2014
Customer Hero Team Lead
Merchantos Apr 2012 - Jul 2013
Customer Hero
Education:
University of Puget Sound 2005 - 2009
Bachelors, Bachelor of Science, Computer Science
Skills:
Management Team Leadership Technical Support Customer Service Customer Support Troubleshooting Social Media Html Saas Os X Phone Etiquette Android Enterprise Software Account Management Remote User Support Windows 7 Public Speaking Team Building Microsoft Excel Microsoft Office Voip Mac Os X Tiger Mac Os Enterprise Support Software As A Service Product Management Retail Retail Sales E Commerce Consulting E Commerce Zendesk Salesforce.com Customer Satisfaction Customer Relationship Management Netsuite Shopify Lightspeed Springboard