Southern Company Oct 2009 - Jul 2013
Customer Service Technology Analyst
Southern Company Oct 2009 - Jul 2013
Market Analyst
Southern Company Mar 2007 - Oct 2009
Customer Service Assoicate
Southern Company Nov 1999 - Mar 2007
Customer Service Representative
Education:
Troy University 2013 - 2017
Bachelors, Marketing, Business
Pensacola State College 1991 - 1996
Associates, Associate of Arts, Business Administration
Skills:
Powerpoint Access Word Excel Microsoft Office Customer Service Visio Microsoft Excel Microsoft Word Energy Process Improvement Smart Grid Change Management Program Management Energy Efficiency Team Building Renewable Energy Marketing Communications Leadership Project Management Supervisory Skills Quality Assurance Budgets Call Centers Troubleshooting Customer Satisfaction Management Leadership Development Smart Metering Project Planning Strategy Cross Functional Team Leadership Analysis Team Leadership Strategic Leadership Integration Customer Experience Meters Technical Writing Operations Management Energy Conservation Electric Power Strategic Planning Budgeting
nters might not care about the redesign. I think thats dangerous, said Joseph Langley, senior analyst at industry researcher LMC Automotive. The staggered launch plan for Malibu, he says, will confuse buyers, especially with so many other new mid-sized sedans coming, including a redesigned Honda